Total Delivery Time = Processing Time + Delivery Time
Processing Time
There are different processing times for different orders. You can see more details as followings:
• Standard Order: It will take 3-5 business days to produce wigs and hair extensions.
• Lace Front Wigs Order: It will take 5-7 business days to produce your wigs.
• Monofilament Wigs Order: It will take 10-13 business days to produce your wigs.
• Full Lace Wigs Order: It will take 7-10 business days to produce your wigs.
Delivery Time
It will take 1-3 business days for delivery.
Delivery Methods
We will deliver your order DHL/ RPX/DPD. According to credit cards clearance, address confirmation and availabilities of our products. Our customer service department may need 1-2 working days to process your order. So please wait patiently.
Order Tracking
The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.
http://www.dpd.co.uk/tracking/tracking.do
http://www.dhl.com/en/express/tracking.html
http://www.rpxonline.com/
Delivery Charge
Free shipping for all wigs.
Cancellation Policy
Our cancellation policy is built on the basis of the fairness between customers and suppliers. Moreover, it is important to note that our wigs are custom made, and once the wig start to produce means the materials cannot be used again. We offer the cancellation instruction as follows.
1.Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.
2.Orders canceled after 24 hours, sorry to say that we will charge 40% of the payment as the material fee for the manufacturer.
3.Orders canceled after we have posted to you, sorry to say that we will charge 50% of the payment for the material fee and the postage.
Return Policy
Your satisfaction is the most important thing to us. Any problems after you receive the wig, please contact us by live chat or email within 7 days of receipt. Please send us some photos of the item to state your problems first. If it is our problems, we will take responsibility for it and return the money back to you. Please note that all items should be returned in its original package within 30 days for receipt.
Wig Size (inch) | Cap Size(inch) | Front to Back(inch) | Side to Side across forehead(inch) | Side to Side over top(inch) | Temple to Temple across back(inch) | Necp of Neck(inch) |
Child / Ulara Petite (UP) | 20-20.5" | 12-12.5" | 10-10.5" | 10.5-11" | 12.5-13" | 4-4.5" |
Petite (P) | 21-21.5" | 13-13.5" | 11" | 11.5-11.75" | 13-13.5" | 4.5-5" |
Average (A) | 22-22.5" | 14-14.5" | 12-12.5" | 12.5-13" | 14.5-15" | 5-5.5" |
Large(L) | 23-23.5" | 15-15.5" | 12.5-13" | 13-13.5" | 15-15.5" | 5.5-6" |
Synthetic wig is less expensive than human hair and is durable. Traditional curling irons, blow dryers and hot rollers CANNOT be used on synthetic hair fiber.
Use your fingers or a wide tooth comb to style your synthetic wig. Define layers with Synthetic-Safe styling products. For curly wigs, use a pick or comb to loosen fibers, but do not pull on the hair.
When not in use, always put your wig on a mannequin or wig stand to maintain its shape. Frequency of cleaning will depend on your environment, lifestyle and amount of perspiration. Suggested for cleaning is after 10 to 14 days of wear.
It is best to store the human hair in its original container. Or you can store the hair in a plastic bag.
Braided Headband with Straight Style 3/4 Wigs